Piccolo House strives for customer
satisfaction and we want to make your shopping experience with us a pleasant
one. Returns and exchanges are willingly accepted within 7 days from the day
the purchase is made and we will issue a full refund, excluding the delivery
charge if we have already delivered the items to you.
You are responsible to bring the items to
our showroom. If a collection service is required, there is a S$50 collection
charge for beds, furniture and other larger items, S$30 dispatched courier
service for smaller items.
For all returns we simply ask that you take
care to return the items to us in the condition that you received them. The
return items should be unopened and unused and still in its original packaging.
Please note that we cannot accept returns
as following conditions except due to manufacturing defaults.
Items returned not in its original
packaging
Items sold at AS-Is condition
Items been used
Mattresses, pillows, bean bags etc that
have been unwrapped (For hygiene reasons)
Item has been personalised or made to your
specific requirement.
Items indent from overseas specially for
you. Eg. Wall paper / fabric
Goods damaged after leaving our store or
have checked and received in good condition during the delivery.